Our MOQ is flexible, starting as low as 100 pieces, depending on the product and customization requirements. This allows small and medium-sized businesses to order according to their specific needs.
What is your production lead time?
For small orders (100-300 pieces), our typical lead time is 3-5 days. For larger orders, it usually takes 15-25 days, depending on the complexity of the design and the quantity required.
Can you support fast turnaround times for urgent orders?
Yes, we can accommodate urgent orders. For smaller orders, we can expedite production and ship within 3-5 days. Our flexible production schedule allows us to meet tight deadlines efficiently.
Do you offer samples before placing a bulk order?
Yes, we provide free samples of our stock items, and you only need to cover the shipping cost. For customized samples, there is a fee, and they typically take 3-5 days to produce.
Customization & Design
What packaging options do you offer for different types of jewelry?
We offer a wide range of packaging solutions, including jewelry boxes, pouches, paper bags, custom packaging sets and more.
Can you provide custom designs for our brand?
Absolutely. We offer comprehensive customization options including color, size, logo, material, and functionality. Our experienced design team will work closely with you to create packaging that reflects your brand’s identity.
What kind of materials do you use for packaging?
We use high-quality materials sourced from trusted suppliers, such as soft cotton, sturdy paper, and smooth microfiber. Our materials are carefully selected to ensure lasting durability and a premium look and feel.
How do you manage intellectual property and ensure the confidentiality of our designs?
We take intellectual property seriously. All custom designs and sensitive information are kept confidential. We are willing to sign non-disclosure agreements (NDAs) to protect your proprietary designs and ensure that your ideas are safeguarded throughout the production process.
Quality & Certification
How do you ensure the quality of your products?
We implement strict quality control measures throughout the production process. From raw material selection to final inspection, each product undergoes rigorous testing to ensure it meets our high standards and your expectations.
Are you certified to meet international standards?
Yes, our factory is SEDEX-certified, ensuring we meet international ethical and environmental standards, which is particularly important for our European clients.
Shipping & After-Sales Support
Can you assist with the logistics and shipping of our orders?
Yes, we have extensive experience in managing international logistics and shipping. We work with reliable courier services, such as SF Express, to ensure that your orders are delivered safely and on time, regardless of your location.
Do you offer any value-added services?
Yes, we offer value-added services such as packaging design consultation, logistics support, and market trend analysis to help enhance the appeal and functionality of your packaging.
How do you handle issues with orders, such as defects or delivery delays?
We stand behind the quality of our products. If any issues arise, we offer solutions like replacements or discounts on future orders. Additionally, we provide extra items in each shipment to ensure order fulfillment.
Make Jewelry Packaging a True Expression of Your Brand
